Very Important Doctor is on the line. "Sure, go ahead!" He speaks quickly. Better write this down. He must want a consult.
The patient is in her 60's. He's known her for years. She had pain. He started a pain med. She got dizzy and sleepy. She fell. She had a fracture. She had surgery...then complications. They were bad complications...
"How awful," I say.
Pause. Silence. He goes on:
She had more surgery, and more complications. She's not doing well. She may have had a stroke. She's in the hospital now.
"What room? I'll see her today. What's her name?"
Another pause. "You don't have to see her."
"No? Okay...what's the question?"
There's tension in his voice. He knows this woman, knows her family. He's treated her for years. She's so sick now. She might not make it. He gave her that med...this all started when he gave her that med. Everything went downhill after that...and now she's in a coma...
And finally, I get it.
This call isn't for his patient. It's for the doctor.
I lay my pencil down. I shut my mouth. I listen.
-modified, fictionalized account of an actual phone call (see disclaimer in sidebar). Related post: here.