Psychiatrist as "Ice Queen."
Maria tries not to reinforce unhealthy behavior.
...the goal is to discharge patients who repeatedly engage in self-harm behaviors (stabbing or slashing themselves, etc.) as soon as possible because, unfortunately, some people reap great rewards from hospitalization (three meals; a bed; warm attention from other human beings; etc.) and thus may continue to physically hurt themselves so they will emotionally feel better. Ultimately, these people benefit greatly from consistent outpatient care where, in the non-crisis situation, they can learn how to obtain these emotional rewards without resorting to these dangerous (and potentially lethal) methods.
These outpatient providers thus ask us to not be warm to them so that, in comparison, the outpatient providers are more appealing and amiable than those cold-hearted, aloof, and seemingly unkind hospital psychiatrist bastards. (It is honestly difficult to act like a jerk, though, because we’ve been trained to exude warmth and that is what we usually do.)
So I put forth my best efforts in not being warm today and it worked. Which totally sucked for the patient and it wasn’t fun for me, either. Ultimately, perhaps, it was the best thing I could have done for the patient, but I just don’t enjoy being an Ice Queen...